GlocalMe U3X Turbo Local Network Auto-Selection WiFi Hotspot
Built-in CloudSIM cardData Package
Shipping
We offer the following delivery services:
Currently using the Amazon logistics system to ship from the UK FBA;
With the exception of specifically listed promotions on the website, delivery policy is listed below.
Standard Shipping Cost: £5 per unit, plus £3 for each additional unit;
Shipping days and trackings
Delivery time
The delivery within 24 hours after the product is purchased, and delivered within 48 hours after delivery;
Delivery time will be delayed in case of incorrect delivery info/contact information
Shipment tracking / query
You can use the waybill number to query on the Amazon platform: https://www.swiship.uk;
If there is any issue during the shippment, please contact our customer service immediately, so that we can deal with it in time.
Shipping
We offer the following delivery services:
Currently using the Amazon logistics system to ship from the UK FBA;
With the exception of specifically listed promotions on the website, delivery policy is listed below.
Standard Shipping Cost: £5 per unit, plus £3 for each additional unit;
Shipping days and trackings
Delivery time
The delivery within 24 hours after the product is purchased, and delivered within 48 hours after delivery;
Delivery time will be delayed in case of incorrect delivery info/contact information
Shipment tracking / query
You can use the waybill number to query on the Amazon platform: https://www.swiship.uk;
If there is any issue during the shippment, please contact our customer service immediately, so that we can deal with it in time.
Refund Policy
We have a 30-day return policy, which means you can return the device(s) you bought within 30 days of product dispatch following the below guidelines.
Before returning device, please note the following problems can be solved by a simple restart.
• Data failed to synchronize with APP
• Fail to response to actions
• Charged device cannot be switched on
• Fail to connect
• Unsatisfactory network
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at supportuk@ucloudlink.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at supportuk@ucloudlink.com.
Refund Policy
We have a 30-day return policy, which means you can return the device(s) you bought within 30 days of product dispatch following the below guidelines.
Before returning device, please note the following problems can be solved by a simple restart.
• Data failed to synchronize with APP
• Fail to response to actions
• Charged device cannot be switched on
• Fail to connect
• Unsatisfactory network
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at supportuk@ucloudlink.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at supportuk@ucloudlink.com.
FAQ
Where can I use glocalme hotspot devices?
Currently, you can use your GlocalMe WiFi plans, in more that 140 destinations. We are consistently expanding our international coverage by entering into direct agreements with local telecom providers, thus avoiding you costly WiFi roaming charges and local SIM cards. For updated information, please visit our country coverage page !
Do I need to buy several data palns if I travel to several countries?
Different travel data plans are available for our GlocalMe hotspot devices, from very specific coverage areas to global coverage. To view our different travel data plans, visit our data plans page. If you do not have an available plan, you may also use pay-as-you-go rates for data.
Is there coverage on a plane, cruise or out at sea (maritime coverage)?
Unless you’re close to land, the portable WiFi device will not work while you’re on a plan or out in the open waters. The closer you get to land, the more likely your travel device will be able to pick up a terrestrial signal and thus allow you to connect to the internet. Please note that, even if your cruise advertises mobile connectivity on board, it’s most likely satellite-based, and will therefore not work with travel WiFi devices.
FAQ
Where can I use glocalme hotspot devices?
Currently, you can use your GlocalMe WiFi plans, in more that 140 destinations. We are consistently expanding our international coverage by entering into direct agreements with local telecom providers, thus avoiding you costly WiFi roaming charges and local SIM cards. For updated information, please visit our country coverage page !
Do I need to buy several data palns if I travel to several countries?
Different travel data plans are available for our GlocalMe hotspot devices, from very specific coverage areas to global coverage. To view our different travel data plans, visit our data plans page. If you do not have an available plan, you may also use pay-as-you-go rates for data.
Is there coverage on a plane, cruise or out at sea (maritime coverage)?
Unless you’re close to land, the portable WiFi device will not work while you’re on a plan or out in the open waters. The closer you get to land, the more likely your travel device will be able to pick up a terrestrial signal and thus allow you to connect to the internet. Please note that, even if your cruise advertises mobile connectivity on board, it’s most likely satellite-based, and will therefore not work with travel WiFi devices.
DUAL-MODEM MOBILE WIFI HOTSPOT
DuoTurbo
There are times when we absolutely cannot fail to have internet in this competitive and uncertain world.
Designed and equipped with two modems to increase stability, DuoTurbo can handle any cluttered and diverse environment. Small but powered with a user-friendly touchscreen and 12 hours battery life, it is as reliable and portable as a Swiss army knife.
IN PERFORMANCE WE TRUST
DuoTurbo interprets top quality in a way that is relevant toeveryone, a mobile WiFi representing ultimate performanceand unequivocal trust.
Support 4G LTE
Covers 140+ countries
SIM Free
Pay-as-you-go
Dual Modem
For better performance
Pocket Size
With touchscreen control
Quality Assured
Able to handle complex situation
How Dual Modem Increases Your Connectivity?
Together with CloudSIM technology, supporting pay-as-you-go, multiple network best connection and roaming free services, DuoTurbo reduces the risk of dropped connections and gives you the comfort of having that added security at home or on the go.
DuoTurbo in Business
DuoTurbo is a necessity when your business relies on stable internet to get things done. Working as a dedicated stable WiFi solution or a backup cellular hotspot, DuoTurbo keeps the lights on and business running.
